Whether it's a broken chain, a loose stone, or a ring that no longer fits, finding a reliable jewellery repair service in London is essential. With so many options available — from high street chains to specialist workshops — knowing where to go and what to look for can save you time, money, and disappointment. Here's everything you need to know.
Your Options for Jewellery Repair in London
Specialist Jewellery Repair Workshops
For the best results, a dedicated jewellery repair workshop is your best option. Unlike high street retailers who often outsource repairs to third parties, specialist workshops carry out all work in-house using professional equipment and skilled craftsmen. This means faster turnaround times, better quality control, and the ability to handle complex or unusual repair jobs.
At Turquoise Jewellery, we operate a fully equipped, large repair workshop in London staffed by experienced jewellers. We handle everything from simple chain repairs and ring resizing to complex stone replacement and full restoration work — on all metals, including silver, gold, and platinum. Learn more about our repair services.
High Street Jewellers
Many high street jewellers offer repair services, but it's worth asking whether the work is done in-house or sent away. Outsourced repairs can take longer and may involve less accountability if something goes wrong. High street chains are often better suited to simple, standard repairs rather than complex or bespoke work.
Hatton Garden
London's famous jewellery quarter in Hatton Garden (EC1) is home to dozens of jewellers and repair specialists. It's a great destination if you have a high-value or antique piece that requires specialist attention. However, prices can be higher and turnaround times vary.
Market Jewellers
Some markets — such as Portobello Road and Greenwich Market — have jewellers who offer on-the-spot repairs. These can be convenient for very simple jobs, but may not have the equipment or expertise for more complex work.
What Types of Jewellery Repairs Can Be Done in London?
A good London jewellery repair workshop should be able to handle:
- Ring resizing — making a ring larger or smaller
- Chain repair — soldering broken links, replacing clasps
- Stone replacement — replacing lost or damaged CZ, gemstones, or pearls
- Prong re-tipping — restoring worn claws that hold stones in place
- Bracelet repair — fixing broken links, clasps, and safety catches
- Earring repair — replacing posts, butterflies, and hooks
- Polishing & cleaning — restoring shine and removing tarnish
- Rhodium plating — re-coating white gold or silver for a bright finish
- Antique & vintage restoration — careful repair of older, delicate pieces
What to Look for in a Jewellery Repair Service
Before handing over a precious piece, ask these questions:
- Is the work done in-house? In-house repairs are faster and give you more accountability.
- Can they provide a quote upfront? A reputable repairer will assess your piece and give you a clear price before starting work.
- Do they have experience with your type of jewellery? Not all repairers work with all metals or stone types.
- What's the turnaround time? Simple repairs should take a few days; complex work may take longer.
- Are they insured? Make sure your piece is covered while it's in their care.
How Much Does Jewellery Repair Cost in London?
Repair costs vary depending on the type of work, the metal, and the complexity of the job. For a detailed breakdown of typical repair costs, read our guide: How Much Does Jewellery Repair Cost in London?
Get Your Jewellery Repaired at Turquoise Jewellery
Our London repair workshop is equipped to handle any jewellery repair job, no matter how big or small. We work on all metals — sterling silver, gold, platinum, and more — and offer honest assessments and upfront quotes with no obligation.
Contact us today to discuss your repair needs, or browse our sterling silver jewellery collection if you're looking for a beautiful replacement piece.